Privacy...
As a responsible online store we're committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the UK Data Protection Act 1998.
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us or from another trader in the future. We will not e-mail you in the future unless you have given us your consent except in relation to any orders you have placed with us.
So that we can process orders placed by visitors we collect certain information about you. The information we will collect about you includes your name, address, phone and email address. We do not store credit or debit card details.
We will never collect sensitive information about you without your explicit consent. For the purposes of order tracking we also store details of customer's previous orders with us.
The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into the site and clicking on the 'edit registration details' option. The personal information which we hold will be held securely in accordance with our internal security policy.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which is be stored on your computer's hard drive. The cookie we use stores no personal details about you, it simply identifies you to our shopping-cart system. If you have any questions/comments about privacy, you should contact our customer service team.
Contacting us
If you have any questions or comments relating to the privacy statement then please e-mail us at info@eurostick.biz or write to us Eurostick, c/o The Decal Company Ltd, Unit N, Floors Street Industrial Estate, Johnstone.
Web Site and Order Security
We take the security of our customer's financial and personal information very seriously. This page documents what we do to protect your important data from being discovered by third parties and also the lengths we go to too make online purchasing secure.
Shopping online with us is as safe as shopping in a store or over the phone. Our site uses the highest encryption possible to make sure that your details are safe while being passed between you and us. Unlike many sites we encrypt all information you supply during registration and while ordering. Our encryption is is virtually impossible for information you provide to be understood in transit (our site uses 128 bit encryption).
In addition to the high levels of security we use while you are using our site we take special steps to protect you and your credit card. If you pay using a credit or debit card the transaction is carried out on our behalf by one of the world's leading e-commerce financial transaction handlers. Your credit card details are never stored by us and our staff have no access to your sensitive payment details.
As additional security our online payment transactions use the CVV2 number (the last three digits on the signature strip of your credit or debit card) to guard against card fraud. We may, on occasion, phone or email the cardholder to confirm the transaction prior to dispatch. |
